When visiting my parents, should I go home and expect the cable TV to work? I think this is not asking too much. Well the cable service in East Cleveland, OH, is about as a reliable as a satellite during a storm. Sometimes the cable service just goes out in the middle of the day and may not come back on until tomorrow. I am not joking. You think as often as their service goes out they would charge a reduced rate or give customers a credit. I guess they do not want to do the right thing!

It is sad that people in East Cleveland get such poor cable service. Regardless of an individual's economic status, every consumer's dollar needs to felt earned. However when a cable company is full of excuses and keep charging relentlessly for a poor selection of cable options, I wonder if East Cleveland Cable thinks it is doing a good job? If you are off on Sunday afternoon during football season and it is bright and sunny outside, then the answer is probably no!

I am sorry if my tone appears to be sour grapes. It was just time for me to say something. Besides some of East Cleveland Cable's customers are friends or family of mine. It is 2006, and in my opinion, this is the year of the consumer. The good people of East Cleveland deserve the same service I get here in Fishers, IN. Hopefully, I will not have to write a part two of this topic. East Cleveland Cable needs to get their act straighten out. Otherwise, next time my tone will less kind, and I will include the dates, times, and length of outages on this website!

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